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Vero Insurance Complaint - Zero Insurance
Vero Insurance Complaint

Vero Insurance Complaint

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Zero Insurance


My house was crashed into in a car accident due to no fault of my own.

No worries I'm insured I thought!!!

Well yes I should have been worried as now I am dealing with the insurer who is in no hurry to settle the claim, or settle fairly. They have no concerns one of the rooms can't be lived in, living in the lounge.

All they are worried about is trying to get pay out as little as possible and trying to cut corners with the repairs covered.

The insurance got a builders quote.

I have organised three builders quotes now, the lowest 25% higher than the insurance quote.

I thought i would be fair and reasonable to request the average of the quotes to give options on who I could use to do the repairs.

No, Vero won't accept my quotes and will only pay out on theirs, even though the quote has been amended because it was either vague on repairs or missing the repairs all together.

Come on Vero, Im a customer, paying my premiums and have claimed due to know fault of my own. More importantly I'm human and this is causing undue stress. More than two months now and not one cent paid towards the damages yet!

What is insurance for ? Learn from my experience and stay clear of Vero !!!


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